PRIVACY POLICY
Last Updated: 10-09-2025
At Unbound IT (“we,” “our,” “us”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information in line with the UK GDPR and the Data Protection Act 2018.
Information We Collect
We may collect the following types of information:
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Personal details – name, email address, phone number, company name, job title.
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Technical data – IP address, browser type, operating system, and website usage information (via cookies).
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Service-related data – details you provide when enquiring about or using our IT services.
How We Use Your Information
We use personal data for:
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Providing and managing our IT, software, and digital services.
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Responding to enquiries and customer support requests.
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Marketing our services (only where lawful and with consent where required).
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Improving our website, services, and security.
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Meeting legal and regulatory obligations.
Legal Basis for Processing
We process personal data under the following lawful bases:
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Contractual necessity – to deliver services you request.
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Legitimate interests – to improve services, prevent fraud, or market to existing clients.
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Consent – where you opt in to receive marketing communications.
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Legal obligation – to comply with applicable laws.
Data Sharing & Third Parties
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We do not sell or rent your data.
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We may share data with trusted third-party service providers (e.g., hosting, analytics, IT support) under confidentiality agreements.
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Data may be disclosed where required by law, regulation, or legal process.
International Data Transfers
If data is transferred outside the UK/EEA, we ensure it is protected by appropriate safeguards (e.g., Standard Contractual Clauses or adequacy decisions).
Data Retention
We keep personal data only as long as necessary for the purposes collected, or as required by law. After this period, data will be securely deleted or anonymised.
Your Rights
Under UK data protection law, you have the right to:
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Access your personal data.
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Request correction of inaccurate data.
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Request deletion (“right to be forgotten”).
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Restrict or object to processing.
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Data portability (transfer of your data to another provider).
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Withdraw consent at any time (where processing is based on consent).
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To exercise these rights, please contact us at support@unboundit.co.uk
Cookies
Our website uses cookies to improve functionality, analyse traffic, and enhance user experience. You can control cookie settings via your browser. Please see our Cookie Policy for more details.
Security
We implement technical and organisational measures to protect personal data against loss, misuse, or unauthorised access. However, no system is completely secure.
Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us:
Unbound IT
Email: support@unboundit.co.uk
Address: 45 Albemarle Street, London, England, W1S 4J
If you are unsatisfied, you may also lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk